48 Community

Asking for invoice

Good day! This is Jesusa Victoria de Larrazabal, I would like to ask if I can have the invoice pertaining to my plan, needed for my some personal reasons. I would like to ask if it is possible to put my whole name as well as the address that I am cur...

Mistakenly topped up cash credit - can I get a refund?

I added money in my 48 sim by mistake instead of topping up. I am not using it, please can the money be credited back to my account please.

Contact cannot make calls to me

Some of my contacts cannot make calls to me

Change to post pay?

How to change my sim into post paid

302 encryption error when trying to renew membership

I have tried to renew my membership with 2 days snd keep getting '302 encryption error' when trying to pay . I have been on to 5 Agents and still not resolved.

messages

i just got a membership and i cant send messages. how do i fix it?

No services

Bundle in progress

Hi can you please help me as I topped up my phone with money withdrawing from account but there’s a “bundle in progress”. What does this mean?

Bundle in progress

I cant renew my membership, it says buddle in progress

You charge twice this month

I top up credit but you did charge me twice you take tow times money from my bank account please Wil you sorted out