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Forum Posts

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Keep getting "data limit" notification

Hi, I keep getting a notification that I've used my data limit for this month, but you charged my account 4 days ago! When I try to log into the app it constantly comes up with an error, even though I've downloaded the update. Can you help please?

Paid for data and got no data

This is the second time this is happening, the first time I wasn't paying much attention, I bought the membership but did not get the membership, my account was charged, I did this 10days prior to renew so I did not notice on time I had to pay again....

Resolved! Auto-renewal invoice questions

Hi everyone, If I enable the auto-renew option, will I receive a monthly invoice? Can this invoice serve as a reference for a utility bill? Thank you for your assistance.

Gift shop

Can I find a handy way to gift a friend membership

Anon by • Not applicable
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Resolved! 48 minimum contract period & automatic payment questions

Hi everyone, I recently purchased a 48 SIM card and noticed that only the £12.99 plan is visible in my profile. This plan indicates there's a contract, but the contract term is listed as NA. I'm curious if this means the contract can be cancelled any...

SIM not working at all in two different phones

My 48 sim is not working neither i can make calls nor use internet and two days before i have buyed a plan. My another phone sim is working but 48 sim is showing no signal i have tried to put it in another phone also, restart the phone, resetting the...

Membership not working

Just Bought a new plan money has removed from my account and haven’t received the plan. Customer service is useless I have been waiting in the queue for 40 minutes. Pls fix this issue.