Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Renewing mem

Hi My membership expires tomorrow, but when I try to pay as usual, it just keeps telling me that an error occurred.  The bank account is fine.  Please advise, thanks

cc07 by Newcomer
  • 3441 Views
  • 5 replies
  • 1 like

no network coverage

Hi guys, I've no network coverage. I can log into my membership and it says it's active but expired then when I go to buy membership it says that my simply is not active like this that last 2 weeks tried everything new sim put in different apn as as ...

Change of Membership

I have the Mitch membership but am now abroad (EU) and cannot use the data from that plan. I bought a 1GB add-on to try use that but no luck either. If at this point I was to purchase the Guido with EU roaming included, is there a way for the new mem...

Package

Hi. I bought Mitch bundle and should get 100 txt but they add only 21. Who to contact please?

leem420 by Newcomer
  • 1720 Views
  • 2 replies
  • 0 like

Extra charge

Why was I charged a separate 1 cent charge this month when renewing my membership

Credit

I have 20 credit on my account . How can i use it

Mates Rates

Hi i ordered a mates rates sim for a friend, he topped it up and is using it the last few days but neither of us got our free credit as promised, just wondering how long does this take, thank you in advance.

lynche by Newcomer
  • 3459 Views
  • 5 replies
  • 0 like