Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

I topped up twice

Hi 48 I topped up my don membership twice and my second membership started and ended from the 9th to the tenth of December instead of the 10 of January can you amend this and turn off auto renew so I don’t have the same problem next month .RegardsJ k...

jjody75 by Newcomer
  • 2108 Views
  • 2 replies
  • 0 like

In Granada - have Guido package

I am in Spain and my phone is not working despite me switching over to Guido and my phone showing that I am connected to Orange. I urgently need this matter rectified please and would be grateful for your help. Thank you.

quartz by Visitor
  • 3502 Views
  • 5 replies
  • 0 like

Please help

I am in Spain (Granada) since 27.10.18 and can call and text but have no internet on my phone. I am travelling alone. Please help me to get this issue rectified.

quartz by Visitor
  • 1644 Views
  • 1 replies
  • 0 like

Bank direct debit

Further to my earlier contact with you. I tried to buy membership. I was asked to give CBC code on credit card which I did. My old car is long expired so my new CVV code doesn’t correspond with new card. I don’t seem to have an option to cancel all o...

Bank Messages not received

Does anyone know why text messages from the bank will not come through?  I've been in touch with bank and they said it was sent but some networks put messages from banks into a junk folder.  need this message to sort some college fees. 

Roaming

I have don membership, is there anything I can do to use phone in UK from current plan

gerber by Visitor
  • 3365 Views
  • 4 replies
  • 0 like