48 Community

Need to change credit card details

I’m trying to insert new expiry date on my credit card. Please help

Roaming not working in London

Im in london and my phone is not even getting into service. I tried all the methods shown in 48 knowledge base page. Anyone can help me?

I have topped up 12.99, don't get any data

I just topped up 12.99, but I don't receive any data so far and no date show in my account. 

How to activate membership after payment card issues?

How can I activate my memberships as there was an issue with my card. 

Lost SIM and need replacement

i have lost my sim and wish to order a new one can you reply please   

Need another SIM & maybe a new phone

I wish to order another Sim card and possibly purchase a new phone

How do I add a person on to my plan?

No plan after auto-renewal failed due to expired card

Hi, signed up to 48 almost two and a half years ago on €10.99 a month plan. Recently had to update payment details as bank card was renewed. Now its not letting me auto-renew payment as I was doing all along, says I have no plan. How can that be and ...

Scam text purporting to be from Three?

Got text on phone "THREE: Your mobile Contract(s) will be disabled due to failure to accept our new Terms of Service. Log on: <scam link removed> to accept" I had just switched my payment card details for 48 within the previous hour. I've no direct c...

Find account number

Can anyone tell me where to find my account number