Memberships
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Forum Posts

Unable to top up since change over

For the last 3 weeks I have been without credit. The site seems frozen when I try to top up. I've tried on 2 different devices. It v annoying now at this stage   

aysu by Newcomer
  • 4753 Views
  • 16 replies
  • 0 like

Didn’t get my money back from my account when I left 48.

Hi. I had awful trouble with 46 for the past 7 to 8 months. My phone had stopped working last November and got two whole months ye could not resolve the problem. I ordered a new sim as it was due to the upgrade to 4G and my SIM card was not new enoug...

Top up

Hi I’m trying to top up with my new bank card and it’s saying there is a problem with my card.. all my details are correct can anyone help? Thanks

Landline minutes

HiAre landline minutes included in the new membership packages? No mention of them just the 300 mobile minutesThanks

Unable to buy membership

Hey, I am unable to buy membership or topup since the site changed as i get the error "Sorry you are not allowed to purchase memberships, since you have a SIM swap in progress". error

Screenshot 2020-04-22 at 10.26.56.png

Unable to buy memebership

Hey, I am unable to buy membership or topup since the site changed as i get the error "Sorry you are not allowed to purchase memberships, since you have a SIM swap in progress". error I also can not signin to the community as I dont know my username ...

Screenshot 2020-04-22 at 10.26.56.png Screenshot 2020-04-22 at 10.28.10.png
swan by Newcomer
  • 1801 Views
  • 1 replies
  • 1 like

Error submitting payment

I have tried to buy membership in the last few days but this keeps coming up. Error submitting payment.I even tried buying through the gift shop.I never had this issue before. Mastercard is fine.I had to go the help desk this week as I needed to top ...

Cant gift / buy a membership

Im trying to buy for the last few hours and when I submit my payment details like normal, it says this error in red writing: There has been an error submitting your payment What is this issue? Can you please fix it or tell me what im supposed to do t...

eananc by Newcomer
  • 6837 Views
  • 11 replies
  • 3 like

Roaming

Can you buy roaming as an add on pls.

marche by Newcomer
  • 1372 Views
  • 2 replies
  • 0 like