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Can't make phone calls

Newcomer
Posts: 2
‎17-11-2020 10:54 AM

I've got 3 SIMs from 48 (me, my wife and son), and even after activating them 2 days ago and buying subscription for all of them, I still can't make phone calls from any of them.

Internet, SMS, receiving calls, everything seems to be working, just making calls from it to another 48 number or a vodaphone number (the ones I've tested) it's not working from any of them.

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Re: Can't make phone calls

The Legend
Posts: 15,863
‎17-11-2020 11:46 AM
Can you send texts?
Are you absolutely sure that you have an active membership?
What does your My48 account say about your membership status and allowance balances?

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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Re: Can't make phone calls

Newcomer
Posts: 2
‎17-11-2020 11:55 AM

Yes, even disabled iMessage to send it, and it's working.

I was charged for it and on the 3x My48 account is showing the 100 GB allowance for data, minutes unlimited, text unlimited and the credit balance.

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Re: Can't make phone calls

The Legend
Posts: 15,863
‎17-11-2020 12:14 PM
But you still can't make calls?
If that's the case then you'll have to contact 48 support about this.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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