Sometimes these emails are sent in error and can be ignored.
Do you have an active membership plan that isn't about to expire?
What does your My48 account dashboard say about your current membership plan status and expiry date?
Are services - incoming/outgoing calls/texts and mobile data - working ok?
If everything is in order then just ignore the email.
If you need to contact 48 support about this then see the links in my signature below.
