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Why can't I send text to 57XXX Premium numbers. I added €10

DaraW5563
Newcomer

My plan does not allow me to text premium numbers so I added €10 credit to text my Credit Union and I still cant sent the text.

I have added the APN: 48months.liffeytelecom.com to all sections in Mobile Data Network settings 

3 REPLIES 3

dalyer
The Legend
The Legend

What happens when you try to send one? 

With an active membership plan and cash credit on your account to pay for premium SMS messages this should work. 

The APN settings are irrelevant to text messages, including text messages to Premium SMS numbers - they only relate to mobile data and MMS messages.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

OliverF9658
Newcomer
Hi DaraW5563 did you ever get that sorted? A nephew of mine has the same issue now.

What number are they trying to send a text to and what happens? Any error messages? 

With an active membership plan and cash credit on their account to pay for premium SMS messages this should work. 

If they need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).