22-10-2026 09:08 AM
22-10-2026 09:22 AM
There is no account number with 48.
Your account has identified by your phone number and email address only.
Sounds like you're choosing the wrong option on the Lidl porting form.
You need to choose registered prepay and not any other option, in particular not bill pay.
If you need to contact 48 support about this then see the links in my signature below.
22-10-2026 09:36 AM
22-10-2026 11:28 AM - edited 22-10-2026 11:29 AM
48 isn't bill pay.
It's prepay/pay as you go.
When porting your number from 48 to another provider you need to choose registered prepay and enter your phone number.
Have you tried that on the Lidl Connect porting form?
If you need to contact 48 about this then see the links in my signature below.