cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

What is my account number?

I bought the 8.99 package with Lidl
What is my account number for transferring over my number
3 REPLIES 3

dalyer
The Legend
The Legend

There is no account number with 48.

Your account has identified by your phone number and email address only.

Sounds like you're choosing the wrong option on the Lidl porting form. 

You need to choose registered prepay and not any other option, in particular not bill pay. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).

But it was a bill phone I had with 48 12.99 per month and the Lidl is a bill pay 8.99 per month ?

48 isn't bill pay. 

It's prepay/pay as you go.

When porting your number from 48 to another provider you need to choose registered prepay and enter your phone number.

Have you tried that on the Lidl Connect porting form?

If you need to contact 48 about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).