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Unlocking my phone

dove_ille
Newcomer
How do I unlock my phone from 48? I got a vodafone sim but it wont work because the operator told me its locked to my other provider which is 48, please get back to me thank you.
1 REPLY 1

dalyer
The Legend
The Legend

Your phone is not locked to 48.
48 don't sell phones and don't lock users' own phones to their network.
In fact phones *must be* unlocked to work on 48's network.
If Vodafone told you that the phone is locked to 48 then they're talking rubbish.
You need to get back to them and ask them why their SIM is not working in your phone because the reason that they have given its bogus.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.