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Unable to top up with account balance

Newcomer
Posts: 1
‎03-12-2020 12:58 PM
When i try to top up with my 48 account balance it says “specified method not supported”. How could this be fixed?
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Re: Unable to top up with account balance

The Legend
Posts: 15,964
‎03-12-2020 01:24 PM

What exactly do you mean "top up with my 48 account balance"?

Do you mean you are trying to buy a membership or add-on and pay for it using your cash credit balance?

If so and you are getting that error then you will have to contact 48 support.

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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