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Unable to top up with account balance

nala
Newcomer

‎03-12-2020 12:58 PM

When i try to top up with my 48 account balance it says “specified method not supported”. How could this be fixed?
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1 REPLY 1

dalyer
The Legend
The Legend

‎03-12-2020 01:24 PM

What exactly do you mean "top up with my 48 account balance"?

Do you mean you are trying to buy a membership or add-on and pay for it using your cash credit balance?

If so and you are getting that error then you will have to contact 48 support.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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