Unable to activate my 9.99 plan

[Nehap7202]

Last month I activated my sim and as per contract my plan will be for 9.99 for 6 months but now I m unable to do and my sim has low network n money didn’t get debit

[dalyer]

You'll need to explain your issues more clearly if you want assistance from the Community Forum.

What exactly do you mean by "can't activate my 9.99 plan", "I am unable to do", and "my sim has low network n money didn’t get debit"?

Do you meet the criteria for availing of the offer? 

• https://48-months-cdn.s3.eu-west-1.amazonaws.com/promotions/%E2%82%AC9.99OfferTCsAprMay26.pdf

If you need to contact 48 support about this then see the links in my signature below.