Topped up but can't make calls

[ChristineB4856]

I have topped up and it’s not showing on my plan I still can’t make calls

[dalyer]

What exactly do you mean by "topped up"?

Did you buy a membership plan or top up your cash credit balance?

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

• https://48.ie/my48

Does your Buy Plan page list any upcoming memberships?

• https://48.ie/my48/memberships

Can you receive calls, send/receive texts, use mobile data?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com