Double charged for first membership plan purchase?

[SiobhanR1725]

Just signed up but taken my money twice, how do I get a refund. It says to message up till 9pm and to hit message button but there is none

[dalyer]

This isn't a mistake.

Your first membership plan purchase is subject to a once off activation fee of the same plan purchase price.

• https://48.ie/legal/price-plan-details

All Data* €12.99 Plan

This All Data* plan is only available to new 48 customers who order their 48 SIM and purchase an All Data* plan from the 5^th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.