48 Community

peyton23 · ‎13-05-2020

Hi I’m trying to top up with my new bank card and it’s saying there is a problem with my card.. all my details are correct can anyone help? Thanks

dalyer · ‎13-05-2020

You'll probably need to contact 48 support.

The chat facility is usually the best/quickest way to get issues resolved.

Unfortunately it seems like there have been many problems with the site (including payments) for some people since the update.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎14-05-2020

Did that help at all @peyton23?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Top up