Texts with Mitch

[hi1111111]

Hi, I changed to the Mitch a few days ago and haven’t got 100 texts in my account?

[dalyer]

Are you sure that the new Mitch membership has already started and that it's not "stacked" to start when your current membership expires?

What does your My 48 account page say about your current membership type/status and expiry date?

https://www.48months.ie/my-48

Hope this helps.

[dalyer]

Any update @hi1111111?

[hi1111111]

I’ve my Mitch with a few days. My account shows 0 texts when I should have 100

[dalyer]

You didn't answer the questions that I asked.

In any case you probably need to contact 48 support about this issue.

Hope this helps.

[dalyer]

Did you contact 48 support @hi1111111?

Were they able to help/explain matters?

[hi1111111]

Ya cheers all sorted

[dalyer]

What was the problem?
It may help others in the same situation.