13-02-2022 02:08 PM
13-02-2022 05:48 PM
Having the same problem for last 3 days, cant recieve or send txts, . Any help guys?
13-02-2022 10:32 PM
14-02-2022 07:15 AM
Hi I am the same. Cannot receive or send text messages since 11th of February.
14-02-2022 10:52 AM
14-02-2022 10:54 AM - edited 14-02-2022 10:56 AM
@MagO3408 wrote:
I've rang them, apparently the technical team are working on it but they have no idea when it will be fixed, crap service. Will be moving back to lod network I think, might have to pay more but at least it works.
What number did you use to call them?
Edit: oh, was it 1800 825 848?
https://48.ie/legal/code-of-practice
14-02-2022 11:05 AM
14-02-2022 11:30 AM
Thanks @MagO3408
I used this email address and it didn't bounce and I got an automated response:
support@48months.zendesk.com
14-02-2022 01:53 PM
Same problem for me. extremly poor customer service. How am i supposed to enter my online account for the past 3 days?! i had no problem for the past 3 years but this one is a huge one and no one at 48 seems to care. I'm leaving.