Text messages

[MagO3408]

Hi, I joined 48 last week, everything fine for a week, now I can't send text messages, any idea what's wrong?

[Breni4495]

Having the same problem for last 3 days, cant recieve or send txts, . Any help guys?

[SeanC4186]

Same here, any update on this being fixed?

[jamesm8712]

Hi I am the same. Cannot receive or send text messages since 11th of February.

[MagO3408]

I've rang them, apparently the technical team are working on it but they have no idea when it will be fixed, crap service. Will be moving back to lod network I think, might have to pay more but at least it works.

[dalyer]

---

@MagO3408 wrote:
I've rang them, apparently the technical team are working on it but they have no idea when it will be fixed, crap service. Will be moving back to lod network I think, might have to pay more but at least it works.

---

What number did you use to call them?

Edit: oh, was it 1800 825 848?

https://48.ie/legal/code-of-practice

[MagO3408]

Yes that was the number I used. Tried to email them on the address they give for complaints but it comes up as an invalid address

[dalyer]

Thanks @MagO3408 

I used this email address and it didn't bounce and I got an automated response:

support@48months.zendesk.com

[JeanLouisH2297]

Same problem for me. extremly poor customer service. How am i supposed to enter my online account for the past 3 days?! i had no problem for the past 3 years but this one is a huge one and no one at 48 seems to care. I'm leaving.