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Sim not working

Markm9203
Newcomer

‎05-06-2022 01:37 PM

My sons fone was off for a few months and now the sim is turned off , can i get it turned back on for him , he can still log into my48 but can not topuo
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3 REPLIES 3

dalyer
The Legend
The Legend

‎05-06-2022 02:07 PM - edited ‎05-06-2022 03:02 PM

After a certain number of months without buying membership (6 I think) a SIM will be deactivated and the owner needs to contact 48 support to get it reactivated.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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IMRANA0955
Newcomer
In response to dalyer

‎09-06-2022 01:43 PM

how to contact 48 support??? 

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dalyer
The Legend
The Legend
In response to IMRANA0955

‎09-06-2022 02:31 PM

@IMRANA0955 wrote:

how to contact 48 support??? 

 

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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