48 Community

Kessavenp7067 · ‎09-02-2024

Hi 48 Mobile Team,

Thank you, I got my sim today. After registering as a student, I was unable to locate the €10.99 option and instead saw the All Data 200GB €12.99 Plan when I tried to top up.

If you could assist me, it would be greatly appreciated.

dalyer · ‎09-02-2024

You'll have to contact 48 support about this.

They don't generally respond to posts here on the Community Forum.

To contact them see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer · ‎28-02-2024

You mean this link which includes ATU?

https://hea.ie/higher-education-institutions/

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Kessavenp7067 · ‎28-02-2024

That's the one they're talking about, yes.

dalyer · ‎28-02-2024

But they're also saying that ATU email addresses don't qualify for the student offer?

Or they're not actually saying that but in practice you can't get it using an ATU address?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Signed up for student offer but can't see €10.99 option