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SIM not working after no use for 2 months

Hi staff., I am difficulty to renewal my 48 mobile, I missed 2 months renewal my 48. Mobile because I went outside Ireland, I paid 2time 7.99. +7.99€, please help me to sim block or any issues please help me.
I am struggling too much without phone, no taxi booking, no internet , no communication any one, please help me today, I could not wait one min. Please try to understand. Thanks

3 REPLIES 3

My 48 sim card is blocked because I was not used 2 months that sim card also I was in india please help me

What exactly do you mean by "SIM card is blocked"?

What are the symptoms of the problem? 

Any error messages on the phone or when you log into your My48 account?

48 don't deactivate SIMs unless you haven't used them (bought membership) for 6+ months. 

I don't really understand the relevance of having been in India. 

Please provide more detailed information about your issue. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend

You posted about this yesterday and I replied but you didn't follow up to explain the issue clearly and your latest post doesn't really do that either.

Please read my previous reply and the advice that I posted. 

What do you mean by "help me to SIM block or any issues"?

As I've already said, if you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.