02-11-2023 12:40 PM
Hi,
Recently I lost my SIM, so I blocked my old SIM and ordered new one. Though I ordered new SIM more than a month ago, I didn't received my new SIM. As I opted auto debit, money from my account is automatically debited with a SIM card with me. How do I deactivate this auto debit option. I tried to deactivate it in my 48 account in payment details section but currently that option is disabled. Thank you
02-11-2023 12:55 PM - edited 02-11-2023 12:56 PM
You'll probably need to contact 48 support about these two issues:
See the link in my signature below or email them at support@48months.zendesk.com