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SIM card invalid

mingkail4183
Newcomer
Traveled in the past few months, auto-payment failed, number deactivated
1 REPLY 1

dalyer
The Legend
The Legend

What exactly do you mean by "SIM card invalid"?

Where exactly are you getting that message?

How many exactly is "a few months"?

After 6 months of not renewing membership 48 suspend the SIM/account and you have to content them to get it working again. 

Could that have happened here? 

When did the auto-renewal payment fail? 

Can you buy a membership manually now? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.