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Roaming

ann123456
Newcomer

‎06-04-2018 07:12 PM

How can I get roaming in Portugal, I’ve tried everything and then I get internet signal, one I hit google/messages/Facebook it goes to no service.
Driving me cracked with a teenager...
Thanks
4 people had this problem.
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3 REPLIES 3

dalyer
The Legend
The Legend

‎06-04-2018 07:35 PM

Do you have a Guido membership?
If not then it's not going to work at all.
EU roaming calls/texts/data only work on Guido.

If you do have a Guido membership then read this thread

https://community.48months.ie/t5/Phones/iPhone-issues-in-the-uk/td-p/49728

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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ann123456
Newcomer

‎06-04-2018 09:57 PM

I’ve The Guido plan, I’ve tried everything and if I turn on and off my iPhone 7 anymore the button will fall off. I’m after buying a sim here for my sons iphone 5 and using his personal hotspot now.
Thanks for reply’s
Ann
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dalyer
The Legend
The Legend

‎06-04-2018 10:24 PM

It should work but there's the combination of Apple stupidity and 48 hassle with Guido EU roaming to get past unfortunately and it defeats some people (including you I guess?).
Apple stupidity aside I'm not sure why 48 can't make Guido EU roaming easier to use as many people seem to have problems with it.
Sorry I couldn't be of more help.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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