48 Community

emg13 · ‎14-05-2017

What is happening. I am going to Spain on 24th June. Will I be able to make phone calls.

dalyer · ‎15-05-2017

Yes you can buy any membership that you want each month.

You just need to ensure that you buy a Guido membership on the membership renewal date nearest to your departure date if you want to be able to use your 48 SIM while roaming abroad in the EU.

A month on from when the Guido membership activates it expires and you can revert to Don membership.

Memberships always run for a month and cannot be terminated prematurely and replaced by a new membership.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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bfkthomas · ‎15-05-2017

Yes, thank you for the help

dalyer · ‎15-05-2017

Glad it helped.

You seem to be using an iPhone in which case you should also be aware of this issue when roaming:

iPhone abroad issue

Hope this hepls.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

bfkthomas · ‎17-05-2017

After thinking about the roaming changes, I don't it is right that you can only get EU roaming on the cheapest membership, I have spent a lot of money Down through the years with 48 and it has always been with the Don membership, so just because the networks are been forced to supply the same rates for going around the EU, 48 is only giving the guido, this to me seems grossly on fair.

dalyer · ‎17-05-2017

Maybe contact 48 support and let them know your views on this?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

irishrover33 · ‎18-05-2017

I agree its greed at it finest , peeps will vote with their feet and leave you .

My mate and I are moving .

dvfarrell · ‎17-05-2017

I'm going to Holland on 10 of June . I have just bought the guido membership will I have calls & data roaming before 13th and will I have data on 13th and can I buy addon after 13th tks.

dalyer · ‎17-05-2017

See here for a practically identical query:

https://community.48months.ie/t5/Memberships/Roaming/m-p/44945

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎18-05-2017

Did that help at all @dvfarrell?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dvfarrell · ‎18-05-2017

It gives me info I needed but ill still be left with no data or calls for half my holiday

dalyer · ‎18-05-2017

Did you contact 48 support as I suggested in the other thread to see if they can make a special allowance for people like you (and the other person) who are in an awkward situation with regard to the membership renewal date and the date of the contract/roaming changes?

What did they say?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.