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Roaming is not topping up

Anthonyd5460
Newcomer

‎28-11-2022 08:50 PM

I am In Spain at the moment and when I top up my membership , my roaming does not top up. Roaming was working, so it is not an issue of the server. I have spent 25 euro on two memberships but on the website my roaming allowence has not topped up . Please help
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1 REPLY 1

dalyer
The Legend
The Legend

‎29-11-2022 09:17 AM

If you have an active membership and used up the roaming data allowance then buying a new membership is not going to top the roaming data up.

You need to buy a data add-on as far as I know.

If necessary contact 48 support for advice.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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