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Rewards

Newcomer
Posts: 2
‎05-06-2022 09:16 PM
Can someone please tell me how to claim the referral rewards? I signed up from my brothers referral and no rewards. Contacted customer support seven times and each time they keep saying they’ll get back to me but they don’t. Very frustrating. Any help would be appreciated.
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Re: Rewards

The Legend
Posts: 17,175
‎05-06-2022 10:05 PM

That's strange.

I activated a referral SIM last week and when the first membership was bought all rewards came through immediately:

 

  1. €12.99 cash credit for both of us
  2. Options of Uber Eats or Rakuten vouchers for both of us (not claimed yet)

 

Are you absolutely sure that the SIM was ordered through a referral link?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Rewards

Newcomer
Posts: 1
‎24-07-2022 06:35 PM
I’ve got this problem too
Posted from Apple iPhone
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Re: Rewards

The Legend
Posts: 17,175
‎24-07-2022 11:44 PM

You'll probably need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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