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Rewards

GerardN4908
Newcomer

‎05-06-2022 09:16 PM

Can someone please tell me how to claim the referral rewards? I signed up from my brothers referral and no rewards. Contacted customer support seven times and each time they keep saying they’ll get back to me but they don’t. Very frustrating. Any help would be appreciated.
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3 REPLIES 3

dalyer
The Legend
The Legend

‎05-06-2022 10:05 PM

That's strange.

I activated a referral SIM last week and when the first membership was bought all rewards came through immediately:

 

  1. €12.99 cash credit for both of us
  2. Options of Uber Eats or Rakuten vouchers for both of us (not claimed yet)

 

Are you absolutely sure that the SIM was ordered through a referral link?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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poyank4319
Newcomer

‎24-07-2022 06:35 PM

I’ve got this problem too
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dalyer
The Legend
The Legend
In response to poyank4319

‎24-07-2022 11:44 PM

You'll probably need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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