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Renewed membership but charged twice

JohnS5776
Newcomer

Hi I renewed my 48month 10/08 and got charged 2 times instead of one?can I get the refund?thank you.My no is 0894006181

1 REPLY 1

dalyer
The Legend
The Legend

You mean 10th August or 8th October 2023?

Is there a reason that this only came to light now?

What does your Transactions page say about these payments?

Maybe you simply inadvertently bought two memberships in one go and both went on your account meaning that you weren't out of pocket?

You may need to contact 48 support about this issue.

See the link in my signature below or email them at support@48months.zendesk.com

It's not a good idea to post your phone number in a public forum like this where anybody can see and use it.

You should probably edit your post to remove it.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.