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Recurring msg

andyg2
Newcomer

‎02-08-2017 06:32 AM

Gave my number entering a competition (silly mistake!) and now I'm going to get charged for msgs sent to me. Provider wont let me send stop to the number. Please help
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4 REPLIES 4

dalyer
The Legend
The Legend

‎02-08-2017 08:49 AM

You'll have to contact the provider some other way asking them to stop.
If they don't comply then complain to Comreg about them.
48 don't allow messages to be sent to Premium SMS/5XXXX numbers.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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andyg2
Newcomer
In response to dalyer

‎03-08-2017 06:44 PM

Thanks for the reply man appreciate it.  Will try that and hopefully will be sorted. Cheers man

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dalyer
The Legend
The Legend

‎02-08-2017 05:11 PM

Did that help at all @andyg2?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎03-08-2017 08:38 PM

Glad it helped.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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