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Re: Feedback Group - Members Wanted!

lucymoloney1
Newcomer
Hi 48 have taken 15 euro twice out of my account this month and wondering who I can contact as this is the only place I can write, I was wondering if I could use the extra 15 to buy more Internet
2 REPLIES 2

dalyer
The Legend
The Legend

What exactly does your My History page show?

 

http://www.48months.ie/my-48/my-history

 

What does your My 48 page show for current and next memberships, allowance/add-on balances, cash credit balance etc.

 

https://www.48months.ie/my-48

 

48 don't just take money other than when you have auto membership renewal enabled:

 

Automatic membership renewal

 

Do you have that enabled and, if so, do you have it configured to buy Mitch membership each month?

 

If you still don't think that things are correct then contact 48 support:

 

http://www.48months.ie/help#contact-us

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.