RESOLVED (Payments not working - 4/6/24)

[EdanR0361]

"Oops. Something went wrong. We are working on a fix. Check back shortly."

This appears after I enter my card details and click Pay Now. I tried my saved card as well as entering a new one.

Anyone else experiencing the same today? It's not the first time I've had this problem with the 48 payment portal.

[dalyer]

Oh - probably due to this site wide issue right now?

• https://community.48.ie/t5/Memberships/Payments-not-working-on-site-right-now-4th-June/td-p/63405

[XiaofengD8737]

try to top up membership with different card, all failed, need urgent call, what a poor system here

[dalyer]

See here - it's a site wide problem:

• https://community.48.ie/t5/Memberships/Payments-not-working-on-site-right-now-4th-June/td-p/63405

[dalyer]

Related posts/threads merged into this thread to keep all reports in one place.

[XiaofengD8737]

need to make a urgent call, poor agent is also unavailable with working hours, think to change other providers

[dalyer]

I'm getting a different message now so I don't know if this means that the issue is in the process of being fixed?

[HazalZ8801]

My plan has expired and having trouble buying data. The system gives an error.

[dalyer]

It's a general problem with the site at the moment - see here:

• https://community.48.ie/t5/Memberships/Payments-not-working-on-site-right-now-4th-June/td-p/63405

[SoonWeiE3639]

I have been waiting for whole morning to renew my membership. However, it keep saying "error". Please solve the problem asap.

[dalyer]

See here:

• https://community.48.ie/t5/Memberships/Payments-not-working-on-site-right-now-4th-June/td-p/63405