RESOLVED (Payments not working - 4/6/24)
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04-06-2024
09:03 AM
- last edited on
12-06-2024
08:51 PM
by
dalyer
"Oops. Something went wrong. We are working on a fix. Check back shortly."
This appears after I enter my card details and click Pay Now. I tried my saved card as well as entering a new one.
Anyone else experiencing the same today? It's not the first time I've had this problem with the 48 payment portal.
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04-06-2024 09:19 AM
Yep. Same here today. Did it several times and still cant proceed.
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04-06-2024 09:44 AM
Another case here:
So I guess that it's a general issue.
You'll all have to contact 48 support to get them to look into and fix this.
See the links in my signature below.
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04-06-2024 10:05 AM
I tried using the Gift Shop to buy a membership plan for my son and got the same error so it looks like there is a general problem with payment processing on 48 at the moment. Hopefully it'll be fixed soon.
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04-06-2024 10:17 AM
I've reported the issue to 48 support so that they are aware of it.
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04-06-2024 10:36 AM
agent is not available with working hours, joke, email reply 7 days.....
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04-06-2024 10:17 AM
Mine is the same
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04-06-2024 10:39 AM
Yes - it's a site wide problem.
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04-06-2024
08:31 AM
- last edited on
04-06-2024
08:53 AM
by
dalyer
It is not letting me buy another plan after my last subscription
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04-06-2024 08:53 AM
What happens when you try?
Any error messages?
Are you using the app or the website?
The app has been flakey again for a while so I would try the latter if you haven't already.
If you need to contact 48 support then see the links in my signature below.
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