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Porting

Newcomer
Posts: 1
‎14-07-2021 09:18 AM
In my details my number has an extra 0 at the front and a new network says my number hasn’t been ported to 48 although I am successfully using it. Is this an issue
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Re: Porting

The Legend
Posts: 16,481
‎14-07-2021 10:40 AM

You mean under My Details in your My48 account it's listing your number as 008x xxxxxxx? That seems very odd.

 

What do you mean by "a new network says my number hasn't been ported"? What network? How exactly is it telling you this?

 

I would suggest that you contact 48 support about this. See the link in my signature below.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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