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Payment done but recharge not done yet

sarthaks6059
Newcomer
Made a payment of 25.98 euros but my recharge is not done please help..!
3 REPLIES 3

sarthaks6059
Newcomer
Made a payment 25.98 euros but my recharge is done..!

This seems to contradict your first post which says "is not done".

Maybe you can clarify?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend

What does your My48 account Dashboard say about your current membership status and calls/texts/data allowance balances?

What does your Transactions page say about recent payments?

Does your Buy Plan page list any upcoming memberships?

Is this your first time buying a membership plan?

Did you successfully activate your SIM?

Is your phone unlocked for use on any network?

Do you have a connection to the 48 network with signal bars showing?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.