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Payment Details/Auto-renewal option disabled in My48 account

YUHENGL8115
Newcomer

‎23-06-2024 03:14 AM - last edited on ‎23-06-2024 11:49 AM by The Legend

YUHENGL8115_0-1719108810983.png

I can't click on any of the the button to cancel my auto renewal

 

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dalyer
The Legend
The Legend

‎23-06-2024 09:00 AM - edited ‎23-06-2024 11:50 AM

Is this on the app or the website? 

Maybe switch to whichever you haven't tried? 

What happens if you try this link? 

If you simply can't get to the Payment Details/Auto-renewal options then you'll have to contact 48 support to get them to look into and fix this for you.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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