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Paid for a second SIM contract - no mention in Transactions

WestleyB1114
Newcomer

‎10-07-2024 07:32 PM - last edited on ‎10-07-2024 07:50 PM by The Legend

Paid for a second sim, but no mention of it in transactions, 12.99 has been deducted from my account.

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dalyer
The Legend
The Legend

‎10-07-2024 07:49 PM - edited ‎10-07-2024 07:50 PM

Each 48 SIM requires its own login using a separate email address and password. 

Unlike some other mobile providers, 48 doesn't support group/family accounts for managing more than one SIM using a single login. 

I suspect that you're logging into your original account expecting to see transactions for the second SIM there?

You won't. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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