Why isn't mobile data working after buying membership plan?

[annad9175]

Hi
Why after purchasing the monthly plan, my mobile data isn't working?

[dalyer]

Are calls and texts working? 

Was mobile data working before for you? 

What does your My48 account Dashboard say about your current membership plan status, allowance balances and expiry date? 

• https://48.ie/my48

Are your APN settings configured correctly?

Text "APN" to 50048 and follow the instructions to ensure that they are: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689

If you need to contact 48 support about this then see the links in my signature below.