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Paid but not showing on my account

CaoimheR6909
Newcomer

I paid already and it isnt showing up on my account

1 REPLY 1

dalyer
The Legend
The Legend

You'll need to explain your issue more clearly and in more detail than that if you want assistance from the Community Forum.

Paid for what and what isn't showing on your account? 

Did you buy a membership plan? 

What does your Transactions page say about your recent payment?

What does your My48 account dashboard say about your current membership plan status and expiry date? 

Does your Buy Plan page list any stacked upcoming membership plans?

What exactly are the symptoms of the problem? 

What is working/not working?

Connection to the 48 network - i.e. signal bars?

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

What happens when you use any outgoing services? 

Any error messages?

When was everything working ok last? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).