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Not allowed to top up my account

caitlin99
Newcomer

‎09-08-2017 10:03 PM

When I try top up my account by €10 it says I am unable and to try again later when I try later it says the same thing
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2 REPLIES 2

dalyer
The Legend
The Legend

‎09-08-2017 11:40 PM

How are you trying to top up?
On the app or on the website?
Whichever you're using can you try the other?
If all else fails your may need to contact 48 support.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
1 Like

dalyer
The Legend
The Legend

‎10-08-2017 09:30 AM

Any update @caitlin99?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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