Not able to log In to My48

[BernieS2296]

Is anyone else not able to log in the last few days? I get “Wrong credentials!” and then when I go to reset password and enter my email, I get “Invalid 48 email address”.

I’m using a friend’s account to post this.

I have told 48 support, they say there is a system error and they do something and I can log in again but within an hour it’s gone again and the same issue occurs. The password reset is also not working when I am able to get into the account.

48 support raised a ticket for me but just wondering is anyone else facing the same issue?

[EamonnF7806]

I need to edit my visa details to get back to using my 48

[dalyer]

You can change your registered payment card details via your My48 account: 

• https://48.ie/my48/settings/payment-details

If your auto-renewal failed because of invalid details then you'll need to buy your next membership plan manually before auto-renewal takes over again next time round:

• https://48.ie/my48/memberships

If you need to contact 48 support about this then see the links in my signature below.