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Not able to buy membership

nato
Visitor
Hi I've got a new phone (iPhone 7 unlocked) I've just put in €30 credit which it accepted but not showing up on my balance and not able to buy membership?
2 REPLIES 2

dalyer
The Legend
The Legend

What does your My 48 account page show for your cash credit balance?

 

http://www.48months.ie/my-48

 

What do you get when you dial *100# and hit call?

What does your My History page show about recent payments/purchases/topups?

 

http://www.48months.ie/my-48/my-history

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.