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No texts

clazic
Newcomer

‎28-02-2018 03:24 PM

Hi I have just got the Mitch plan . I have no texts left even tho I havent sent any ?
1 person had this problem.
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3 REPLIES 3

dalyer
The Legend
The Legend

‎28-02-2018 05:24 PM

If you mean that your new membership started but you didn't get your new text allowance then you need to contact 48 support about this.
See the link in my signature below.
This seems to happen from time to time for some people and I've no idea why.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎28-02-2018 08:35 PM

Did that help at all @clazic?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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clazic
Newcomer

‎28-02-2018 08:42 PM

Thanks I'll give it a try
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