New membership

[RomaN8431]

My old membership ended today but my new membership didn’t start even though I paid it in advance. It says it starts from 16th April but it still shows my current membership details

[dalyer]

Is there a membership plan still listed on your My48 account dashboard?

• https://48.ie/my48

If so then what does it say about the number of days left? 

It may be that a stacked membership plan that says it starts on 16th April means that it starts at midnight tonight?

What services are/are not working? 

Incoming calls, outgoing calls? 

Incoming texts, outgoing texts? 

Mobile data? 

What happens when you use any outgoing services and they don't work? 

Any error messages?

If you need to contact 48 support about this then see the links in my signature below.