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My plan

PamelaB4103
Newcomer
Hi my plan has run out as u were unable to collect money from my account
I have added a valid card i cant seem to make any calls can u activate my plan again
2 REPLIES 2

PamelaB4103
Newcomer
I need to reactivate my plan

dalyer
The Legend
The Legend

If you mean that membership plan auto-renewal failed and you had to update your registered payment card details then auto-renewal won't automatically retry in that situation.

You'll need to buy your next membership plan manually: 

and then auto-renewal will take over again from the next membership plan renewal date.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).