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My new SIM card won't work in my unlocked iPhone XR

nora51
Newcomer

‎08-03-2023 11:08 AM

I have been delivered a new SIM card. It says SIM invalid. I have tried all the troubleshooting tips. I rans apple and they checked the phone and said it's perfect. The new SIM card works in other phones. Can anyone help?
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dalyer
The Legend
The Legend

‎08-03-2023 11:24 AM - edited ‎08-03-2023 11:25 AM

Could be the usual Apple nonsense requiring activation of the SIM in the iPhone.

For some networks this process involves a text message being silently sent to an Apple activation server in the UK.

On 48 this text will never get sent unless you have cash credit on your account to pay for the international text.

Maybe try putting €1 cash credit on your account and then switch the phone off and on again and wait a little while to see if it activates and starts working.

If that doesn't help then post back and/or contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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