Membership

[YangyangC3437]

Hey,I have already bought a membership for this month,but I didn’t receive, it shows I need to pay again,what is the problem?

[dalyer]

Does the recent purchase appear on your transactions list?

• https://48.ie/my48/transactions

Where is it saying that you need to pay again?

What is the exact message?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

[YangyangC3437]

Hi, thanks for your kind info,

I checked that the recent purchase appears on your transactions list.

but my48 shows no active membership, need to buy today.so I dont know what's problem

[dalyer]

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@YangyangC3437 wrote:

but my48 shows no active membership

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You mean it doesn't show something like this?

Remember that a newly purchased membership does not start immediately but only when the current memberhship has expired.

If the newly purchased membership should be working now but is not then you'll probably need to contact 48 support.