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Membership renewal

taj
Newcomer

Hi I have renewed my membership 2 days before the actual time and changed it to be auto renewed every month on that date but I still don't have a renewd membership. I can't make calls and have no data. Can you please sort this ASAP? Thanks

1 REPLY 1

dalyer
The Legend
The Legend

A new membership only starts when the current one has run its full monthly course and has expired. You can't start a new membership earlier than that. If you have used up all of your current membership's allowances then you need to buy add-ons to tide you over until the end of the membership month or just wait until the current membership expires.

 

https://community.48.ie/t5/The-Knowledgebase/All-About-Add-ons/ta-p/53111

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.