29-11-2023 01:13 PM
29-11-2023 03:01 PM - edited 29-11-2023 03:02 PM
This happens to some users from time to time for some reason.
Seems to be some long standing bug in the 48 membership management system.
You'll have to contact 48 support to get them to rectify things.
See the link in my signature below or email them at support@48months.zendesk.com