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Membership renewal

Newcomer
Posts: 1
‎12-10-2021 04:58 PM

Hi I have renewed my membership 2 days before the actual time and changed it to be auto renewed every month on that date but I still don't have a renewd membership. I can't make calls and have no data. Can you please sort this ASAP? Thanks

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Re: Membership renewal

The Legend
Posts: 16,546
‎12-10-2021 08:41 PM

A new membership only starts when the current one has run its full monthly course and has expired. You can't start a new membership earlier than that. If you have used up all of your current membership's allowances then you need to buy add-ons to tide you over until the end of the membership month or just wait until the current membership expires.

 

https://community.48.ie/t5/The-Knowledgebase/All-About-Add-ons/ta-p/53111

 

Hope this helps.


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