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Membership not automatically renewed

oboylee
Newcomer

‎11-07-2017 08:31 AM

My membership did not renew automatically like it always does each month. It is telling me to purchase membership.
Can you advise what is the issue?
1 person had this problem.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎11-07-2017 08:33 AM

If membership auto renewal is definitely switched on and the membership did not get purchased automatically then you'll probably need to contact 48 support to get them to advise.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎11-07-2017 02:12 PM

Did that help at all @oboylee?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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